Thursday, January 23, 2020

Why Do You Need To Carry Out A Site Survey?


If Wi-Fi performance is poor, it is worth taking a survey on the site.

A site survey can help you evaluate WiFi performance and find places where you can improve your signal. With the growing number of personal Wi-Fi devices, the growing popularity of Internet of things devices and sporadic building improvements, the survey guarantees signal strength and coverage of the area, and detects dead zones and network interference.

See the floor plan

If you don't have floor plans for your buildings, you can use the wifi site survey tools to draw them or upload your original drawings. This is also useful if you are working outside your home (such as a shared workspace) and want to find a place to sit for the best Internet connection.

What you are looking for in your floor plan is if there is an obstacle that blocks or blocks the radio signal (WiFi uses analog radio waves, despite being digital). Walls, ceilings, floors, corridors, doors, and elevators can cause problems.

Use floor plans to identify where people need Wi-Fi access. For example, if you have a design team on the second floor, a router on the first floor opposite the building only provides a patch signal at best.

Use the plan to resolve where compensation exists or is needed.

Identify the location of the access point.

To provide the type of WiFi coverage that people expect and need to work efficiently, APs are needed in all areas that need Internet access. This includes the installation of power and network cables to link the AP, as well as the location of the router.

To obtain the best performance, the AP must be installed as close as possible to the ceiling. The ceiling height reduces obstacles, so you can send a strong signal to the device below. However, do not place the AP on the ceiling, as ducts, pipes, and fittings will block the signal.

Also, do not place the AP so that it is not too close to the hallway (there is almost no need to use WiFi in the hallway) or concrete walls. If the AP cannot be mounted at ceiling height, consider installing it on an adjacent wall to ensure adequate signal strength.

Proof of Coverage

The easiest way to test coverage is to walk through the building with your laptop in hand and record the signal strength. However, a much more accurate way is to use the iStat menu, which provides real-time information on upload/download speed.

To ensure both accuracy and simplicity, use the network mapping function. This is due to having access to a Wi-Fi heat mapper that can quickly identify where AP performance degrades and signal dots.


Troubleshooting network and testing

Coverage tests show where the intensity of the AP signal is decreasing. All you need to do is relocate the AP, install additional hardware if necessary and try again. This is like adjusting the antenna to get the correct signal on older televisions and radios. Continue adjusting until you reach the optimum point.

Adjust the position of the AP and try again. Repeat as necessary. This can be a long process, but it is worth it if all devices show a full bar in the connection indicator

Save all data for future reference. Do this again sometime.

Schedule future tests

Unfortunately, WiFi benefits from that environment. As your business grows, Wi-Fi dependencies change. New apartments are created, rooms are changed, walls are built and Macs are installed. All this, together with the new Internet-ready refrigerator and kettle, affect wireless signals.

Therefore, it is worthwhile to conduct a wireless site survey using the application at least twice a year, or if there are obvious changes in the building. If nothing else, it allows you to keep the peace. After all, good WiFi equals happy people!

Tuesday, January 21, 2020

What to Look For In the Next Network Operations Center (NOC) Provider?


The NOC installation, also known as the Network Operations Center (NOC), is where IT technicians manage and monitor 24x7 networks and servers to support operational workflows and meet business infrastructure requirements. High-tech NOCs employ qualified network engineers to provide uninterrupted service to customers and their customers. For almost all successful digital businesses today trusted partners manage and manage networks behind NOC facilities. A popular NOC model that is used today is NOC as a service. Cloud experts or managed service providers provide NOC as a service to companies that need comprehensive network monitoring and management services without hiring a dedicated network administrator or an internal bank of IT security analysts. NOC services may include monitoring and maintenance of network devices, business servers, databases, and applications hosted in public or private or local clouds.

Depending on the size and scope of the company's requirements, companies can choose between level 1 or level 2 support, night and weekend support to complement internal staff, disaster recovery services, and more. When it comes to ROI, uptime, and availability are almost always reduced by at least 30% compared to the internal administration of network services, thanks to centralized administration and strict service level agreements (SLA ) It will improve Let's take a closer look at some of the other key benefits of a highly effective NOC like Vigilance.

Identify and diagnose slow or defective network components: superior network visibility, predictive information, and early detection to find device and application problems that can then cause costly interruptions and downtime. It is essential for the first line of defense for NOCs is usually a help desk or an event management console. This allows NOC monitoring to implement resources and resolve incidents quickly. This "central control panel" allows NOC team to receive, recognize, and process events (alerts, calls, emails, etc.) within the corresponding SLA window. Network, server, and application monitoring services provide performance metrics and allow NOC engineers to respond quickly and troubleshoot slow or defective network components.

Network optimization and fiber monitoring: NOC solutions as a service must provide advanced network monitoring that includes the source of network traffic within individual packages. This additional visibility layer allows network administrators to identify the source of network latency problems and find the source of poor application performance and network security issues. Excellent services, such as fiber monitoring, can quickly detect fiber plant problems and equipment failures, which helps reduce repair cycle times. NOC service, such as fiber degradation detection, allow engineers to take action before the service is affected. This means that customers have high overall service availability.

24x7 security: NOC security analysts provide 24x7 network monitoring to detect, suspend and neutralize possible cyberattacks on networks, applications, servers, and devices You need to be Talk to your NOC provider about the functions that new tools added to your device can look for the network, evaluate open ports and detect abnormal behaviors. The right NOC partner can help reduce security risks and downtime through an efficient scaling process and direct network problem management.

When evaluating NOC-as-a-Service, you should find a provider that provides maximum data and network visibility, advanced event detection, and efficient workflow management, network monitoring, event notification, and incident management. NOC as a service that can reduce network costs and increase the competitiveness of your business. Focus on innovation and growth, not on network infrastructure management.



Friday, January 17, 2020

What is NOC Lead: Skills, Roles & Responsibility


The leader of the Network Operations Center (NOC) is to work with the infrastructure and application equipment to ensure the stable operation, reliability, and security of the data center and property-based infrastructure. The NOC team supports all the services that make up these systems with proactive monitoring and standard operating procedures. NOC leaders work closely with operations and business teams with minimal supervision to provide guidance and information on the direction / strategic development of the data center and infrastructure monitoring and support. This person has excellent knowledge and experience in the areas of monitoring, prioritization, scaling, infrastructure support, communication interfaces and related hardware/software. Maintain technical expertise and obtain certification for products from selected suppliers.

Perform safety procedures, regular maintenance and recommend policies to ensure compliance with regulatory and legal policies. This role has an advanced level of knowledge in a cross-platform environment. Representatives will lead the team and, with the help of operations and application teams as necessary, analyze and solve infrastructure and connectivity issues in a timely and accurate manner. The NOC manager will help guide and develop end-user training as necessary. NOC leaders also participate in the key incident review process, providing on-demand monitoring details.

Roles & Responsibility of NOC Lead

·         Manage a NOC resource team that supports global monitoring of infrastructure systems and applications 24x7x365.

·        It provides NOC instructions and clear tactical and strategic objectives related to function, skill and ability.

·     Guide the monitoring requirements and related processes of the tools used for monitoring, such as SolarWinds, Dynatrace, AppDynamics.

·         Provide best practices to monitor and support requested applications and ensure that staff comply

·         Work with operations and business partners to help develop and implement meaningful service level agreements (SLAs).

·         Clearly define the state of stability of the system and recommend operational improvements.

·         Manage a globally distributed footprint of equipment and resources. Work closely with your operations and application teams to understand future architecture and growth requirements.

·         Facilitate an active rather than reactive the culture within the team through improved analysis and metrics. You should focus on developing a team that can provide analysis and problem solving autonomously

·         Make sure your team maintains and updates the knowledge base related to compatible applications

·         The responsibilities for the positions described above should not be interpreted as exhaustive. Other duties, responsibilities, and qualifications will be assigned as necessary.

Required Skills For NOC Lead

·         Bachelor’s Degree required

·       Working technical knowledge of network and platform operating systems, including client and server operating systems.

·       Ability to investigate software or hardware problems and products as necessary. Work experience in a team-oriented collaboration environment.

·    Ability to monitor, solve problems and support technologies related to infrastructure systems and applications.

·         Familiar with the best security practices related to information systems.

·         Experience developing operating procedures, processes and scripts

·         Demonstrated leadership to lead projects and motivate others.

·         Mastery of all Microsoft Office tools, including Microsoft Project

·         It works well under pressure.

·     Excellent oral and written communication skills. Monitor and manage updates from end-users and business owners.

·         Strong analytical and problem-solving skills.

Monday, January 13, 2020

A Beginner's Guide To Outsource NOC Monitoring Services


The Network Operations Center, better known as NOC (pronounced "knock"), is a centralized location where complex IT networks are monitored 24 hours a day, 7 days a week. NOCs are necessary for organizations with IT infrastructure that requires high availability, including networks, servers, applications, and websites. NOC technician provides monitoring, maintenance, support and troubleshooting 24 hours a day, 7 days a week to ensure optimal performance and uptime.

From companies to non-profit organizations, NOCs are used in multiple industries and industries. Depending on the size of the organization, technicians can work from a NOC command and control room in a data center or corporate office, or from another dedicated NOC facility. Due to the complexity and cost of operating a NOC, this important feature is cheaper to outsource to a NOC service provider that complements your organization's IT operations.

A powerful case for outsourcing NOC services. More on this later. For now, look at external NOC service providers as intelligent and sentinel partners. Networks, servers, applications, and websites are protected 24 hours a day, so professionals can take care of your business while watching your network and pay attention to what they do best.

Services provided by NOC

If you need high system availability, you need an infrastructure monitoring tool that can reliably monitor and alert on a flexible set of metrics. These metrics measure the daily health of your infrastructure. A well-designed network infrastructure generally works without problems. That is, until, for example, bandwidth oversaturation causes excessive delays that lead to interruptions.
NOC monitoring services to detect and remedy infrastructure incidents. These services include the following health and availability monitoring:

• net
• Routers and switches
• Server
• Request
• Website
• firewall
• VPN tunnel
• Wireless access point
• LAN / WAN / MAN
• Energy systems and facilities.

NOC professional technicians who monitor your network infrastructure are available 24 hours a day, 7 days a week. Adding a Level 1 remediation service prevents errors and failures, results in costly downtime and works to solve problems before minimizing interruptions.

Services that the NOC extends: what they do and what they don't do

Network security

Strictly speaking, NOC are not dedicated to security monitoring resources. That is the purpose of the Security Operations Center (or SOC). However, it works as a vanguard of the Security Operations Center by monitoring 24 hours a day, 365 days a year. The NOC can monitor and respond to security alerts from firewalls and security monitoring devices. For example, NOCs can be integrated with Credit Union ATMs, and validation of their system can detect the potential downtime of the machine or the handling associated with ATM skimming. The NOC can further reduce losses by notifying users that they need to respond within minutes, rather than hours, of an incident.

The NOC may be the first warning of something wrong. For example, network monitoring can detect excessive failed logins, open backdoor port scans or firewall violation attempts. Bots and all kinds of malicious malware can enter through backdoors and firewalls. Network monitoring allows proactive network monitoring to detect user access and activity to compare it with current known threats. As such, the NOC does not provide security services, but monitoring and alerting the NOC can generate a warning signal that can be scaled to the appropriate security personnel.

Why outsource NOC services: the 6 main benefits of remote and internal monitoring

The size and current needs of your organization are not that complex, so you may be looking for a DIY approach to internal monitoring. Or an MSP is still considering adding third-party support. What should be considered are the various problems that this configuration has in terms of scalability, cost, and employee morale.

Hardware and software maintenance costs are just the beginning. Asking staff to respond to alerts outside office hours and on weekends can have a serious impact on work morale and efficiency. Exhaustion and possible indifference due to annoying alarms and warnings are added to Toll In addition to burnout syndrome, network monitoring software is aging badly. Even if it is new, the company's surveillance system may lack the features and customization necessary to meet the organization's unique network monitoring needs.

 The six main benefits of outsourcing NOC services are:

1. Network downtime is much shorter. Station experts detect anomalies before the fault becomes dysfunctional.

2. If an interruption occurs, it will be treated immediately 24 hours a day.

3. Lower operating costs for people, time and resources, making them more predictable.

4. IT support and network personnel are free to provide the mission-critical support necessary to achieve the project, business efficiency and growth objectives.

5. The experienced NOC team minimizes annoying alerts and distracts today's staff.

6. NOC outsourcing partners bring a new perspective. NOC partners seek a 24x7 infrastructure with the experience and knowledge to monitor systems in ways they may not consider.

Wednesday, January 8, 2020

Professional Career For NOC Senior Engineers: From Here


You are competent in what you do and have shown that you are now ready to advance your career. As technology advances, so does the demand to meet the system requirements. For this reason, companies are beginning to consider the Global Network Operations Center (GNOC) with experts from different disciplines around the world to ensure trouble-free connectivity and operation. He has 10 years of experience as a senior NOC engineer and can withstand the challenges.

Senior NOC engineers can move on to the role of a senior systems engineer, including the administration and maintenance of computer tools and systems, the identification and resolution of problems and the development of automated frameworks. The role of the IT manager oversees the company's IT infrastructure, provides training and updates procedures, documentation and technology. The positions of IT Director include the management and direction of the IT operations of the employer, as well as building strong relationships with suppliers. Another professional career is the route of the Information Director (CIO), who is responsible for determining the information framework of the company, including the evaluation of service and product strategies, the supervision of development teams and the decision of which team to buy. From this point, there is an IT Vice President who oversees the company's technology initiatives, all project updates and IT changes. This role is also responsible for helping create budgets and approve purchases, and develop policies and relationships with suppliers.

NOCs are often arranged with multiple rows of desks in front of the video wall, which generally shows critical alarms, ongoing incidents and general details of network performance. NOC technician can be aware of current events that may affect your network or system, so the corners of the walls can be used to display news and weather television channels. The back wall of the NOC is occasionally distant. Team members can use this wall-mounted room to respond to critical incidents while monitoring events that are evolving within the NOC. Typically, individual desktops are assigned to a particular network, technology or area. Technicians can have multiple computer monitors on a desk, and additional monitors can be used to monitor the system or network of that desk. The location that contains the NOC may contain many or all primary servers and other essential equipment to run the network, but a single NOC monitor controls many sites that are geographically dispersed. It is not unusual.

The occupations listed generally require a bachelor's degree and, in some cases, as an MBA, the employer's preferred option is a master's degree. Management and industry certifications and years of experience are an integral part of this trip. You must be able to work independently, lead effectively and make important decisions throughout the company, as well as good communication skills.


Tuesday, January 7, 2020

How To Become a Senior Network Operation Center Engineer(NOC Engineer)?


The senior NOC engineer is the protagonist. Design, plan and establish standard practices for the implementation of NOC. These technicians can solve problems to meet the requirements of the company and scale as necessary. NOC senior engineers monitor internal and external applications, microservices and infrastructure elements and are responsible for incidents and outages. They provide guidance, technical support, supervision and training to junior engineers, in addition to providing communication system configurations.

Study Central Fields

Becoming an expert noc engineer requires skills in your field. This includes investigating the latest advances in technology, such as network operating systems, architectures and protocols. Assist in the root cause analysis of recurring incidents and accurately document the details of all problems. In addition, you can improve your certification by acquiring certifications such as Microsoft Certified Solutions Expert (MCSE) and Microsoft Certified Technology Specialist (MCTS). You can also get advanced degrees in networks or administration.

Invest in yourself

As a senior NOC engineer, you can manage work-related problems. Monitoring your systems and tools by familiarizing yourself with Windows, UNIX, and Linux operating systems is a good way to move forward. Being a great communicator to talk to your team and provide technical support is an eye of the employer. It is also important to maintain good management, problem-solving and multitasking skills.

More Than Just Engineering

Take advantage of educational opportunities while working to expand your knowledge. There are organizations that can obtain valuable information, such as the AITP (Association of Information Technology Professionals), NPA (Association of Network Professionals, IET (Institute of Engineering Technology)), which provides access to trends and potential employers or customers. Build a solid network of qualified people who can offer.

Salary Of NOC Engineer

Men are the main engineers of network operations centers in the United States. For full-time service, the average noc salary per salary scale is $ 59,000 per year, depending on work experience and maturity. As an independent NOC engineer, you are very likely to be able to make significant profits in major independent markets.

How To Start Career In Network Operation Center Engineer(noc engineer)?


Being a network operations center engineer or NOC engineer means being an expert in managing and monitoring your network from a central location. The NOC technical team is composed of qualified IT and NOC engineers. Monitor your IT environment to make sure your IT systems are running 24 hours a day, 7 days a week.

To get an entry-level job as an noc engineer or NOC technician, you must have acquired some basic skills. Knowing how to install, configure and manage a computer network system is essential for your work. Because you can expect to work in a team environment, you need good interpersonal and communication skills. In an entry-level position, you can also have a customer service role, which includes answering technical questions and emails, and troubleshooting applications on your network.

Other key technical skills that can improve your advantage include practical experience with routers and switches. Experience with VPN (virtual private networks) and IPN (intrusion prevention systems) is also important. Other minimum requirements that employers can look for when entering intermediate technicians include:

• Understand the basic design of the network.
• Monitoring of the infrastructure and application services environment.
• Create and track incident tickets and assignments
• Issue a stop notification event communication
• Manage work requests to meet service levels and objectives.
• Multitasking and work capacity in high-stress environments.
• Availability to learn and catch up with new technologies.

Bachelor and experience

Employers are looking for NOC engineers with an associate's or bachelor's degree in noc network operations center, information technology, computer science or other related fields. Companies also employ people with certifications and practical experience. Familiarity with WAN (wide area network) and LAN (local area network) is what companies want from NOC engineers.

Work as a junior-level engineer

As a junior-level engineer, he is responsible for installing and configuring network devices. Diagnose and solve communication hardware and software problems. The implementation and monitoring of system security products and procedures are expected in this work. Use tools and solutions to increase operational efficiency. Junior level engineers in this area can also manage fault tolerance systems, application alerts, DDoS attacks, power outages, black hole routing, and network outages.


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