How the Network Operations Center Works?

The Network Operations Center (NOC) is like the nervous system of a company, monitoring the performance and health of telecommunications networks throughout the day. Not all companies need NOC support, but companies that need it are at serious risk without NOC support. For example, internal monitoring may seem like an attractive option due to its low cost, but it does not provide the 24-hour support that today's businesses require network support professionals.

It is better to think of the NOC as the first line of defense against the myriad of chaos that telecommunications networks suffer, but it is not the only one. But what makes them work? What technologies do you need to operate efficiently at all times? We are going to explore.

Structure Of The Network Operations Center

Although the NOC plays several roles, it mainly plays a role in responding to various alerts, such as communication line problems and power outages. NOC engineers process these alerts, withdraw resources to compensate for poor performance, and send personnel to repair physical damage on the line. Beyond this, NOCs can:

• ·         Create reports on network performance, optimization, and health.
• ·         Install, update and troubleshoot software on devices connected to your network.
• ·         Monitor and manage firewalls and network security software.
• ·         Identify and analyze attacks on your network from external sources.
• ·         Network device software patch.
• ·         Provides antivirus support.
• ·         Back up data stored on network devices.

It is difficult for a team to handle this, but the NOC and its trained engineers are trained in that task. But they cannot do it alone. This is where A / V technology comes in. The modern NOC looks like part of a movie and features a range of impressive display and audio technologies that provide a wealth of information to NOC engineers. Its A / V technology includes:

1. Video Wall Display: A video wall consists of a series of displays arranged in a grid pattern and combined so that they can function as a single display unit. The strength of videowalls is their modularity, since they can divide the screen to provide multiple images at once, in large sizes and in high resolution. A common use of video wall technology at the noc support is to keep the visual map of the network as the primary focus. If there are alerts, they will appear first on this map to give the engineer immediate feedback on where the problem is, whether it is related to a particular device, or a line problem.

In addition to this visual map, NOC video walls are used to track weather conditions, along with radar and forecasts that may be related to the location of network assets. Furthermore, NOCs often reserve space for news. It also helps NOC engineers respond to events that may affect the operation of the company.

The NOC video wall is connected to a workstation on the NOC floor, so when an alert occurs, the NOC engineer at his desk can see the details of the alert on the video wall display. So instead of people coming together on two monitors to view the information, everyone at the NOC can see the information associated with the alert and respond more quickly.

2. Workstations With Additional Displays: Since much of the information that NOCs handle is visual, it is important that engineers and technicians can examine this information in as much space as possible. In addition to a rugged workstation, the dual-screen configuration allows technicians and engineers to significantly increase available desktop space. The more space you have, the more data you can monitor at the same time, improving efficiency and response speed.

3. Integrated Audio Input And Output: Audio is generally considered a by-product of NOC performance, but it plays an important role for NOC engineers. Some NOCs can be very large, making it difficult for engineers and technicians to talk and listen to each other. An audio input on each desk lets you raise your voice from your speakers so you can pick them up anywhere in the room. This audio is played through a processor that collects the input signal and feeds it to the speaker output. These speakers can be mounted on the wall in the room or built directly into the ceiling. In most cases, wall mounted speakers are the recommended choice because they are easy to install and do a great job in effectively distributing the audio. However, in rare situations where aesthetics are important or where regulations do not allow for wall mounted speakers, ceiling speakers are a powerful alternative.

Most NOCs have meeting rooms separate from the rest of the NOC floor. This meeting room can be reserved for a variety of purposes, such as acting as a command center during particularly annoying alerts. But when people are inside the meeting room, they are effectively blocked from other NOCs. To address this, A / V integrators provide zonal audio technology to allow people in the conference room to hear the conversation playing on the NOC floor or the sound playing when an alert occurs.

4. Control Interface: all this A / V technology needs to be controlled, the standard option for that is the touch panel interface. This panel can be installed anywhere, even in a separate control room. One option is to install the touch interface on your workstation. This gives all technicians and engineers limited control over the system. The master control panel can be located on the supervisor's desktop.

It's a lot of technology to incorporate into a concert, and it's not something a reputable A / V integrator can't handle without help. Competent A / V integrators can take advantage of NOC designs to provide many options for audio and display device designs to achieve optimal video and audio quality. This means that A / V integrators can offer a customized solution for all NOC needs. Bigger video walls, interactive dashboards for fast collaboration, advanced audio elevation technology - these are a type of A / V decision that an integrator can help with.

And of course, as an integrator, you can provide long-term support as a partner. It tracks the performance of A / V technology to make sure it works to the standard, reacts immediately when technical issues arise, and, where possible, older technologies to newer, better-performing ones. It means replacing technology.

NOC is an important element of network stability and security, and with proper A / V technology that facilitates communication, it can operate with maximum efficiency in the morning, day, and night.